Customer Story

When a company specializes in network marketing, it means that this company can expand rapidly. Network marketing is business of promoting and selling products and services, including market research and advertising, through the network of professional independent agents, who usually travel and thus advertise the company. In contrast with the past, it is difficult to say, who was really the inventor of this type of marketing that allowed such companies as Herbalife and Melaleuca to grow in such as short period of time. Nowadays these companies are the brightest examples of network marketing and are know almost everywhere in the world.

Herbalife. Herbalife is a public company. The company was founded by Mark Hughes in 1980 in Los Angeles, California. In the very beginning Mark Hughes was selling his weight loss products right from the trunk of his vehicle. And already in two years he opened his first distributionship in Canada. Herbalife specializes in development, production and distribution of a huge range of weight loss products, nutrition products, personal care products, and so much more. The company distributes the products through a well developed network of independent distributors who usually ride in the cars with a sign: “Lose weight now, ask me how!” This attracts the customers and people get interested in the products of Herbalife. In 1990s there have been many complaints filed against Herbalife by its own distributors who claimed that is was very difficult to exit the networks and that the company has many issues with inappropriate business practices.

Melaleuca. Melaleuca is a privately owned company. This company was founded in 1984. Since then the company has been distributing its products through the network of independent agents. Melaleuca specializes in developing, manufacturing and distribution of a vast range of wellness products. The company provides a number of various lines of cosmetic products, nutritional products, skin care products, and many other products with help of which a customer can get fit and healthy. At the present time, Melaleuca is one of the most popular and fastest growing companies in the United States. But still some customers are unhappy with the quality of Melaleuca products. These people even filed two class action suits that alleged that company misled the customers with its advertising and then provided products that were really worthless. People complained that the products have to do with health and organism and they are not tested and researched properly.

At the present time many people are obsessed with the idea to lose weight. The reason are very different: pollution, fast food, stresses; but the result is one and only: people gain weight and after that they are eager to lose it. And in this race with gaining and losing calories and pounds we forget that everything concerning our organism should be very natural. Otherwise we break some rules and then we can lose the most precious thing: our health. It is very important to keep everything in balance. But we are desperate, short of time, and such companies as Wu-Yi Source keep on writing their slogans everywhere. Thus we can get into this trap.

About Wu-Yi Source. Wu-Yi Source is a company that specializes in development, production and sale of weight loss products, dietary products and so on. The company scream and shout around every corner that only they know the secret of weight loss that was discovered by some Chinese people many years ago. And the company promises not just a weight loss, but also a perfect body. Wu-Yi Source offers such products as Wu-Yi tea, Wu-Yi Weight Loss System, and so much more. The company claims that all Wu-Yi Source products are absolutely natural and convenient and do not require any special exercises. The system works like this: people drink Wu-Yi Source Tea whenever they like and lose weight without any special efforts. Besides, the company promotes its products as being health improving and energizing.

Wu-Yi Source criticism. Hundreds of customers of Wu-Yi Source complain about their services. People state that this diet industry is cheating everyone. These companies, including Wu-Yi Source, develop special programs and plans and force the customers to buy them all. Poor people who just try to lose weight, spend thousands of dollars on these pills, teas, shakes, meal replacement shakes, and so on. And these products appear to be useless. They do not help and make people addicted to them, so they cannot just stop buying these products because their weight would go up quickly. The companies such as Wu-Yi Source get involved in this slick misleading advertising and cheat poor people. And it still remains a mystery: how such companies can still be in business? They ruin the lives of other people. That is why it is very advisable to stay away from such companies like Wu-Yi Sourceand be very careful.

Sometimes people need just one power of hearing or seeing to understand something. But in order to live quite adequately in our world people need all six senses, all six faculties by which the body perceives an external stimulus, powers of sight, smell, hearing, taste, and touch. Some people have a keen sense of hearing; others have a keen sense of smell. And these senses enable us to understand everything that happens, to feel and to live. And when one of these senses becomes poor or disappears at all, it presents some difficulties. That is why some scientists work very hard to help those who lack some sense, in case with sight they invented eyeglasses and then contact lenses. And such companies like Pearle Vision distribute these products and help people.

Company overview. Pearle Vision is also knows as Pearle Opticians. This company was founded by Dr. Stanley Pearle. He was an optometrist in Savannah, Georgia and decided to open a store in 1961. Pearle Vision stores are very famous because of their outstanding shop display and design of the shop. At the present time the company is a wholly owned subsidiary of Luxottica Group SpA. The company engages in the design, manufacture, distribution and marketing of different products. These products can be prescription eyewear, frames, and sunglasses. Pearle Vision provides its products in medium and premium price categories.

Pearle Vision products. The company has the manufacturing and wholesale distribution divisions that specialize in design, wholesale distribution, and sale of Pearle Brand and designer lines of prescription frames and sunglasses. The company is very active at the retail level. Pearle Vision operates its stores all over the Unites States, in Canada, and in countries of Europe: the Netherlands, Belgium, Germany, Poland, Portugal, Italy, Finland, and in many other countries. The company has been numerously awarded for its branded products and for its financial and marketing strength. In addition, Pearle Vision is the only one chain of prescription eyewear that has its own production facility for contact lenses.

There are not so many places where people can get prescription eyewear. And if the nearest location has dishonest employees and a total lack of customer service, it is very difficult to stay away from them and never darken their door again. People will need to purchase contact lenses and eyeglasses through an independent doctor of optometry. But pissed consumers can do that. Even if that company is the leading provider of eyewear in the country, like Lenscrafters, it is possible to boycott their services.

About the company. Lenscrafters is a company that develops, designs and manufactures eyeglass frames and contact lenses. The company was founded twenty five years ago. At the present time Lenscrafters operates a lot of locations all over the United States, in Puerto Rico and in Canada. The company is one of the leading providers of prescription eyewear and sunglasses. Besides, the company sells the sunglasses manufactured by many famous brands, the latest eyeglasses frames with different lenses. Lenscrafters provides eyewear for men, women and kids. Besides, the company provides a diverse range of gift certificate, coupons and discounts for the loyal customers.

Lenscrafters complaints. People write very often in their complaints that the customer service in Lenscrafters locations is sometimes unbelievably poor. And it is clear that the customers should not blame the whole company because of one person, but if there are hundreds of such rude employees, it means that something has to be done inside Lenscrafters. The management should consider some training to be performed to upgrade the level of customer service or soon there will be just a few customers of Lenscrafters. It is necessary to remember the main principle of the customer feedback: a customer with a positive experience will share it with a few people, but a customer with negative experience will share it with so much more other consumers.